Who this is between
This agreement is between Seth Wylie Services, LLC, a Massachusetts limited liability company, and you, the individual who will attend the sessions. You must be 18 or older, the person actually receiving the coaching, and able to enter this agreement. If someone else is paying for your sessions on your behalf, our agreement is still between you and me; the payer is not a party to it.
Throughout this agreement, "I," "me," and "my" refer to Seth Wylie Services, LLC — not to Seth Wylie individually. "You" and "your" refer to you, the client.
What coaching is
Our work together is AI coaching — thinking together about your work, what matters to you, and how AI can support both. Sessions combine practical work (setting up tools, explaining features, working through specific AI questions) with exploratory thinking (clarifying what you're trying to accomplish, noticing how you do cognitive work, finding the question underneath the question). Both belong in the same conversation.
Over time, we're building your personal AI thinking infrastructure — a set of tools, practices, and configurations you own and control, shaped to your work and how you think. The goal is practical capability in using AI for your own purposes, not AI tool proficiency in the abstract.
What coaching is not: therapy, counseling, psychiatric treatment, or medical advice. It's also not legal, financial, or tax advice. If topics surface that would benefit from clinical support or licensed professional guidance, I will name what I'm noticing, pause our coaching work if needed, and help you find appropriate support — but I'm not the person to provide that clinical or professional guidance.
How sessions work
Sessions are one hour, conducted over video call, on a schedule we arrange together. A session package is purchased up front, and we book individual sessions from it at your pace.
Brief messages between sessions (such as scheduling logistics, a quick reflection you want me to see before we meet, or a brief technical question) are welcome and aren't billable. I reply within two business days, and not on weekends. If between-session work would take me more than twenty minutes of focused attention, I will tell you before continuing, and we will agree together whether to count it against your purchased sessions.
Payment
Session packages are paid in full before we begin.
Cancelling or rescheduling
Life happens. If you need to reschedule, please give me at least 24 hours' notice and we will find a new time at no cost. If you cancel with less than 24 hours' notice, I will count the session as held — unless something urgent prevents you from attending (such as illness, a family emergency, or a crisis at work), in which case tell me and I will not charge the session.
The same courtesy runs in reverse: if I need to reschedule, you will hear from me as early as possible, and I will find a time that works for you.
Confidentiality
What you share with me in sessions stays with me. I don't share, publish, or discuss the content of our conversations with anyone. Two exceptions: if I am legally compelled to disclose information (e.g., subpoena or court order), and if I reasonably believe you or someone else is at imminent risk of serious harm, including harm to self. If I ever believe I need to act on the second exception, I will tell you first unless doing so would increase the risk.
I may write or speak about patterns I notice across my coaching work. When I do, I will remove names, identifying details, and anything specific enough that a reader who knows you could recognize you. If I want to quote you directly — in writing, marketing, or a conversation — I will ask your written permission first.
These confidentiality obligations continue after our engagement ends and do not expire.
Your data and materials
Because this is AI coaching, our work will generate material that matters: the substance of our sessions, prompts and configurations we develop together, drafts and context you share with me, and any AI setup we build for your work. These are yours.
I treat your materials with care, and use reasonable measures to keep them confidential.
My pre-existing coaching methods, frameworks, and tools remain my intellectual property. You are welcome to apply anything you learn in our work together, but the underlying methodology is not transferred by this agreement.
Outcomes and responsibility
Coaching is a collaborative endeavor. I bring attentiveness, care, knowledge, skill, and experience; you bring your effort, curiosity, and willingness to engage. I don't guarantee specific outcomes — your results will depend on what you do with the work.
AI tools are probabilistic and can produce errors, omissions, or confident-sounding mistakes. Anything we build together — prompts, configurations, workflows, drafts, code, or scripts — is for your review and judgment before you rely on it. I don't guarantee that any specific AI tool will remain available or keep behaving the way it did in our session.
The tools and systems we build together run on your devices and under your control after our session ends. You are responsible for how you use them, how you keep them secure, and anything that happens as a result of your use. If your use leads to a claim against me by someone else, you will be responsible for the costs I incur defending against that claim and for any damages I end up owing, except where the claim is based on my own fraud, gross negligence, or willful misconduct.
Beyond what this agreement specifically says, I make no warranties — express or implied — about the coaching, the materials we create together, or the AI tools we use. Nothing in this paragraph limits any protection that Massachusetts law (including chapter 93A) does not allow me to disclaim.
Limitation of liability
My total liability to you for anything arising from this agreement is limited to the amount you have paid for the current session package. I am not liable for consequential, incidental, or indirect losses. Nothing in this section limits liability for fraud, intentional misrepresentation, gross negligence, willful misconduct, or claims under Massachusetts General Laws chapter 93A.
Ending the engagement
Either of us can end our coaching engagement at any time, for any reason, with written notice. "Written notice" means an email sent to seth@thewildedge.ai (or to another email address I provide in writing). If you end it before your package is finished, I will refund any unused sessions — calculated as the package price divided by the number of sessions in the package, multiplied by the number of unused sessions. If I end it, the same calculation applies.
Events beyond our control
If circumstances beyond either party's reasonable control — such as serious illness, natural disaster, internet or platform outages, or government action — prevent a session from happening, the session is not forfeited. We will reschedule at the next mutually available time. If the disruption continues for more than sixty days, either of us may end the engagement under Section 10.
Governing law and disputes
This agreement is governed by the laws of the Commonwealth of Massachusetts, without regard to its conflict of laws principles. Before any legal proceedings, both parties agree to first attempt to resolve disputes through direct conversation. If direct conversation does not resolve the dispute within thirty days, both parties agree to attempt non-binding mediation with a mutually agreed mediator before pursuing litigation. Any legal proceedings arising out of or in connection with this agreement shall take place exclusively in the state or federal courts located in Massachusetts, and both parties consent to the exclusive jurisdiction of such courts. While we are in direct conversation or mediation under this section, the statute of limitations on any related claim is paused from the date either of us sends written notice of the dispute until thirty days after mediation ends or until one of us withdraws from mediation in writing, whichever comes first. We will share the mediator's fee equally, unless we agree otherwise at the time.
Severability
If any provision of this agreement is found to be invalid, illegal, or unenforceable, the remaining provisions will continue in full force and effect. Any invalid provision shall be interpreted or reformed to the minimum extent necessary to make it enforceable and to preserve the original intent of the parties. This agreement is binding upon and will benefit the parties and their respective heirs, executors, legal representatives, successors, and assigns.
General provisions
This document is the entire agreement between us about coaching, and it replaces any earlier conversations, emails, or proposals on the same subject. We can change it for future sessions by written agreement; an email exchange counts as written. Any notice under this agreement should be sent by email to the address in Section 10. Neither of us may assign this agreement to someone else, except that I may assign it to a successor entity that takes over my practice. If I don't enforce a provision in one instance, that doesn't mean I've given up the right to enforce it later. Section headings are for convenience and don't affect interpretation.
I am an independent contractor. Nothing in this agreement creates an employment, partnership, joint venture, or agency relationship between us.
How this agreement is accepted
Your purchase of a coaching session package constitutes acceptance of this agreement in the form displayed on the purchase page at the time of purchase. If these terms are updated for future clients, existing engagements remain bound by the version accepted at the time of purchase. By purchasing and clicking to agree, you are signing this agreement electronically; your electronic acceptance has the same legal effect as a handwritten signature under the federal ESIGN Act and the Massachusetts Uniform Electronic Transactions Act.